Forty Years of Fleet Management
Expertise Behind Every Implementation
Implementation, training, support, and a 24/7 customer portal are run by the people who have been
getting fleets onto fleet software since 1986.
How the Team Works With You
The same group handles you from kickoff through year five. Whoever picks up your call already knows fleet
operations because they have worked in them.
Onboarding & Implementation
- Hands-on data migration and platform configuration.
- Virtual or on-site setup options.
- Tailored to fleet size and shop count.
Support
- Real fleet experts included with the platform.
- Troubleshooting, feature rollouts, and ongoing guidance.
- Escalation paths for time-sensitive issues.
Training
- Virtual or on-site sessions tailored to the team.
- Role-based training for managers, techs, & drivers.
- Materials available for new-hire onboarding later.
Customer Portal
- 24/7 self-service hub for tickets and training.
- Training materials and onboarding guides on demand.
- AI-powered assistance for common questions.
Onboarding & Implementation
- Hands-on data migration and platform configuration.
- Virtual or on-site setup options.
- Tailored to fleet size and shop count.
Training
- Virtual or on-site sessions tailored to the team.
- Role-based training for managers, techs, & drivers.
- Materials available for new-hire onboarding later.
Support
- Real fleet experts included with the platform.
- Troubleshooting, feature rollouts, and ongoing guidance.
- Escalation paths for time-sensitive issues.
Customer Portal
- 24/7 self-service hub for tickets and training.
- Training materials and onboarding guides on demand.
- AI-powered assistance for common questions.
From Kickoff to Year Five
Every customer follows the same arc. The team is on the same call at the start
and the same call when you have a question two years later.
01
Kickoff
The implementation lead
introduces the team that
will handle your account
through go-live.
02
Migration
Asset records, parts
catalogs, and historical
work data move into the
new platform.
03
Training
Managers, technicians,
and drivers each get a
session tailored to their
workflows.
04
Go-Live
The platform takes over
the day's work. The
implementation team
stays on call.
05
Ongoing
Support, feature rollouts,
& operational guidance
continue through the
customer portal.
What the Team Delivers in Your First Quarter
The first quarter is when implementation pays back. Customers report these
wins in the first 90 days after kickoff.
Launched in Under a Week
Most small and mid-size fleets are live within seven days, fully supported.
Data Comes With You
Asset records, parts history, and warranty data move into the new platform.
Training That Sticks
Role-based sessions give managers, techs, and drivers only what they need.
Support With No Upgrade Tier
Expert Support to help you get the most out of our software.
A Portal That Answers Most Questions
Tickets, training, and AI assistance all live in one 24/7 customer hub.
Fleet Maintenance
Software That Outlasts the
Trucks It Tracks
Squarerigger has supported fleets with software solutions since 1986. Now rebuilt for the cloud era, it delivers modern fleet maintenance with the kind of staying power your shop can depend on for the long haul.
Talk to Onboarding Before You Sign
In thirty minutes, you will see how implementation works for a fleet your size: what data migrates, what
training the team gets, and how the customer portal handles questions after go-live.
FAQ
How long does implementation take with your fleet maintenance professional services?
Most small and mid-sized fleets are live within two weeks, while multi-location operations take 2 to 8 weeks depending on migration scope.
What dedicated setup steps are included in fleet software onboarding support?
Our team handles full platform configuration, asset and service history data migration, and role-based training for managers and technicians.
Is training included or extra?
Training is included. Virtual sessions are standard; on-site sessions are available for larger fleets or multi-shop rollouts.
Is support included or do we pay for a premium tier?
Support is included with the platform. There is no upgrade tier — real fleet experts are part of the standard offering.
What is the Customer Portal for?
The portal is a 24/7 self-service hub for submitting and tracking support tickets, accessing training materials and onboarding guides, and getting AI-powered answers to common questions.
What happens after go-live?
Ongoing support, new-feature rollouts, and operational guidance continue through the portal and direct contact with the support team. The same people you met during implementation stay available.