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RETAIL REPAIR SHOP MANAGEMENT

High-Margin Shops Track Every Job,
Part, & Billable Hour

Squarerigger delivers commercial vehicle repair shop software that tracks labor,
parts, and customer billing on one digital repair order.

Track Every Ticket from Intake to Final Invoice

Labor, parts, and notes attach to the work order and the vehicle as the job runs, so the service history is current the moment the ticket closes.

See Technician Utilization by Job and by Day

Track clock-in times and job assignments on every work order. Technician and service productivity feed directly into your reporting dashboard.

Keep the Parts Room Stock Count Always Current

Log parts consumption against work orders in real time. Automatic min/max alerts trigger instant reorders when stock runs low.

FOR THE SHOP MANAGER

Retail Repair Shop Operations
Log Jobs Once

A real-time operating picture makes capital and risk decisions easier to defend.

Repairs Stay Searchable Months After They Close

When a customer or warranty claim returns months later, the work order pulls up with the entire history: labor logged, parts installed, and the technician who was assigned. 

Technician Productivity Tracking Builds as Work Orders Close

Each work order closes with its labor time attached, so technician output by job, by day, and by service type compiles without a separate entry step.

Month-End Customer Invoice Review Runs Off Work Orders

Each work order carries labor time, parts cost, and outside service cost from the moment the job opens, so reporting aggregates costs by category, vehicle, and service type.

The Shelf Count Stays Current Between Physical Counts 

Every part assigned to a job decrements the bin count. Barcode scans confirm what came off the shelf, and min/max alerts trigger reorders before stock runs out.

Warranty Recoveries Trigger Off the Part Record, Automatically

Each part installed records its vendor and part number on the work order. Warranty claims run off that record, and Squarerigger flags recovery opportunities a paper trail would miss.

Repairs Stay Searchable Months After They Close

When a customer or warranty claim returns months later, the work order pulls up with the entire history: labor logged, parts installed, and the technician who was assigned. 

Technician Productivity Tracking Builds as Work Orders Close

Each work order closes with its labor time attached, so technician output by job, by day, and by service type compiles without a separate entry step.

Month-End Customer Invoice Review Runs Off Work Orders

Each work order carries labor time, parts cost, and outside service cost from the moment the job opens, so reporting aggregates costs by category, vehicle, and service type.

The Shelf Count Stays Current Between Physical Counts 

Every part assigned to a job decrements the bin count. Barcode scans confirm what came off the shelf, and min/max alerts trigger reorders before stock runs out.

Warranty Recoveries Trigger Off the Part Record, Automatically

Each part installed records its vendor and part number on the work order. Warranty claims run off that record, and Squarerigger flags recovery opportunities a paper trail would miss.

INSIDE SQUARERIGGER

Retail Fleet Shop Management Tools

How ticket tracking, parts room accuracy, and warranty recovery work inside Squarerigger.

Work Order Management

Labor, parts, and outside service costs attach to the ticket from intake through invoice, ready for fleet-customer billing.

Inventory Management

Real-time bin counts with barcode scanning and min/max alerts keep the parts room current between physical counts.

Warranty Management

Capture part and vendor details during installation so you can file warranty claims directly from your work orders.

TWO GENERATIONS IN

Supporting Fleet Shops for
40+ Years

We've been moving fleets off paper and spreadsheets and onto software systems since 1986. Rebuilt in 2026 as a cloud-first fleet management platform, we've put two generations of family-owned expertise into our most capable version yet.

Get Paid for Every Billable Hour 

See ticket throughput, parts margin, and technician utilization in 30 minutes.

FAQ

Does your retail repair shop management software support multi-customer billing?

Yes. Service history, work orders, and metrics track separately by fleet customer, running multi-client billing cleanly from one platform.

Every labor hour and part used logs against the work order. Invoices generate from the actual repair record, not from a separate billing pass.

Built-in messaging keeps every party on the same conversation. Notes and updates attach to the work order they relate to, so the next person picking up the job has full context.

Yes. The value is in ticket accuracy and parts tracking, which matter at 15 jobs a day as much as at 150. Shops with lower volume often have higher per-ticket losses from uncaptured parts and labor.

The workflow is minimal. Techs scan parts, clock time, and close the job. The steps they're already doing on a paper repair order happen faster in the app and don't need to be re-entered the next morning.

Legacy systems keep tech utilization, parts, and repair history in silos. Squarerigger ties all three directly to single work orders.