Technician Time Tracking for
Real-Time Shop Labor Costs
Technicians clock onto each job from any device, live timers show what's running, and the hours
land on the work order as labor cost.
Technician Tracking Portal
Across the Floor
The moment a tech starts a job, it appears on one live screen alongside every other open job in the shop.
Who's On What
Every open job carries the technician running it and a timer counting from the first minute, so assignments and progress read off the screen instead of a walk around the bays.
Time Against the Estimate
Each timer runs against the time the same repair has taken before, so a job going long is noticed while the truck is still in the bay, early enough to step in.
Where the Day Backs Up
When a tech is stuck waiting on a part, a bay, or an approval, the stall shows up right away, so you can move him to ready work or clear the holdup before the schedule slips.
Who's On What
Every open job carries the technician running it and a timer counting from the first minute, so assignments and progress read off the screen instead of a walk around the bays.
Time Against the Estimate
Each timer runs against the time the same repair has taken before, so a job going long is noticed while the truck is still in the bay, early enough to step in.
Where the Day Backs Up
When a tech is stuck waiting on a part, a bay, or an approval, the stall shows up right away, so you can move him to ready work or clear the holdup before the schedule slips.
How It Works
01
A tech clocks onto a work order
from any device.
02
Timer captures time on job,
diagnostics, and shop tasks.
03
Clocked hours get attached to
the work order.
04
Labor cost posts and feeds the
efficiency report.
The Time Clock Built into
the Work Order
We call it Shopwatch. Every hour a tech spends has a place to land,
from the billable repair to the indirect task.
Task-Level Time Tracking
Time is captured on the job, as the work happens.
- Technicians clock in from any device.
- Live timers run against each open job.
- Time records per task instead of a daily total.
Task-Level Efficiency Reporting
Performance is measured job by job.
- Reports compare technician performance per task.
- Fast and accurate hands are identified by the data.
- Training gaps surface where completion rates lag.
Estimated Repair Times
Historical repair data sets the bar for recurring jobs.
- Repair history builds an estimate for each recurring job.
- A running job reads against its estimate while still open.
- Labor on repeat repairs gets quoted from real numbers.
Work Order Labor Capture
The hours and the bill come off the same record.
- Captured time attaches directly to the work order.
- Labor cost posts from the actual minutes worked.
- Billing reads from the record instead of a reconstruction.
Onboarding & Implementation
Time is captured on the job, as the work happens.
- Technicians clock in from any device.
- Live timers run against each open job.
- Time records per task instead of a daily total.
Estimated Repair Times
Historical repair data sets the bar for recurring jobs.
- Repair history builds an estimate for each recurring job.
- A running job reads against its estimate while still open.
- Labor on repeat repairs gets quoted from real numbers.
Task-Level Efficiency Reporting
Performance is measured job by job.
- Reports compare technician performance per task.
- Fast and accurate hands are identified by the data.
- Training gaps surface where completion rates lag.
Work Order Labor Capture
The hours and the bill come off the same record.
- Captured time attaches directly to the work order.
- Labor cost posts from the actual minutes worked.
- Billing reads from the record instead of a reconstruction.
Where the Hours Land
The time a tech logs feeds the work order, the parts on it, and the cost that rolls up to the asset.
Who Reads the Clock
A shop manager, a tech, and a controller each pull a different number off the same timer.
Repair Shop Manager
Live floor status, which jobs are running long, and which techs to put on the next job.
Fleet Technician
A clear record of time on each job, so the hours worked are the hours credited.
Fleet Executive
Labor cost per job and per shop, and where wrench time turns into billable work.
Watch a Job Go from Clock-In
to Labor Cost
Thirty minutes is enough to see a tech clock onto a work order, a live timer run against its estimate, the hours
attach when the job closes, and the labor cost post to the record.
FAQ
How does your technician time tracking software log work order labor?
Technicians clock in and out of specific jobs or tasks on any device, and Shopwatch records the duration against that work order.
Can It Capture Time on Tasks That Aren't Repairs?
Yes. Diagnostics and indirect shop tasks are clocked the same way as billable repairs, so the full picture of the day is on the record.
How Do Estimated Repair Times Work?
Historical repair time data builds an estimate for recurring jobs, and a running job reads against that estimate while it is still open.
Does the Time Attach to the Work Order Automatically?
Yes. Captured time attaches to the work order, and labor cost posts from the actual minutes worked.
How does your technician tracking portal compare floor productivity?
Task-level reports compare performance across technicians on the portal, showing where jobs are completed fastest and where training would help.