Case Study: UCSC

 

UCSC Eliminates Inefficiencies and Unifies Fleet Management with Squarerigger

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Customer Profile

Theo Diamantopoulos – Fleet Manager, University of California, Santa Cruz (UCSC)
Managing a university fleet requires seamless coordination across multiple processes, from maintenance tracking to cost management. UCSC sought a solution that could unify their fragmented systems and create a more efficient, integrated workflow.

Challenge: Disorganized Data and Inefficient Processes

Before implementing Squarerigger, UCSC relied on a non-relational database that could only handle work orders. Billing and reporting were managed separately using Microsoft Access and multiple spreadsheets, making data management cumbersome and error-prone.

Solution: Implementing Squarerigger for End-to-End Management

By fully adopting Squarerigger, UCSC was able to consolidate its operations into a single, unified system. Instead of jumping between multiple tools and manually syncing data, Squarerigger provided a seamless workflow that eliminated redundant tasks and improved overall organization.
 

Results: A More Organized and Efficient Fleet Operation

Streamlined Work Management & Visibility

  • Squarerigger’s Work Pending feature helped UCSC track outstanding tasks, ensuring that nothing fell through the cracks.

  • “Things used to get lost in our operation, but now everything is open, and everyone can see what’s going on.”

“We needed several spreadsheets to do anything, and with multiple slices out of each pie, things just got sloppy very quickly.” – Theo Diamantopoulos

 

Eliminated Redundant Work & Improved Efficiency

  • The ability to reuse data reduced unnecessary administrative work and eliminated the need for multiple spreadsheets.

  • “Having everyone working in a single system creates synergy. It allows everyone to see what’s happening and where they are in that process.”

 

Exceptional Customer Support & Continuous Improvement

  • UCSC has benefited from Squarerigger’s responsive customer support and commitment to future development.

  • “If I call and say there’s something I don’t know or isn’t working, I get an email or phone call right away to take care of it.”

 

Theo’s Advice for Fleets Choosing a Maintenance System

  • Prioritize Integration: “Make sure the system you choose can consolidate all aspects of your business to eliminate unnecessary work.”

  • Look Beyond Direct Costs: “Cost savings are important, but don’t neglect the indirect costs of inefficiency and administrative overhead.”

  • Plan for the Future: “A system that works now but doesn’t evolve will only cost you more money to replace later.”

 

A Future-Ready Fleet Management System

UCSC is already looking ahead at additional ways to enhance its fleet operations with Squarerigger, including visual scheduling and deeper cost analysis.

“Right now, Squarerigger is helping us integrate our business processes and save money on hard costs. As long as that remains true, we’re staying with Squarerigger.”

With greater efficiency, improved visibility, and exceptional customer support, UCSC is now positioned to streamline operations and maximize its fleet’s potential.

 

About Theo Diamantopoulos

With years of experience in fleet management, Theo has focused on reducing complexity and improving operational efficiency at UCSC. His strategic approach to integration and cost savings has helped the university achieve a more structured and data-driven fleet operation.

This case study highlights how UCSC transformed its fleet management with Squarerigger, eliminating inefficiencies, improving visibility, and ensuring long-term success.

Unmatched System Stability & Data Integrity

  • Squarerigger has supported decades-worth of data and maintenance records without performance issues, ensuring reliable access to critical fleet data.

“We’ve been using Squarerigger for 17 years, and it has always been reliable… Squarerigger is very robust, stable, and never fails.”

“We used other packages before, but as we grew, we started having problems with database corruption. We needed something more robust.”

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Let us show you how Squarerigger can help your fleet operation too.

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